Michael and Son Services of Raleigh is hiring a part time dispatcher, 25 hours per week - evenings (W-F) and weekends.
Primary duties will include taking incoming and making outbound phone calls to customers, scheduling tune-ups, scheduling service appointments, communicating with technicians about their calls and routing calls to technicians based on their location and specialty. There will also be administrative duties such as reviewing tickets for accounting accuracy, keeping records of customer concerns and customer contact, making follow-up calls, and keeping an organized scheduled.
We expect a great deal from our employees and hold them to a very high standard, but there is a lot of opportunity for growth for someone who is hardworking and motivated and punctual.
Previous phone experience required, dispatch experience and knowledge of service trades such as HVAC, Plumbing, and Electrical a plus but not required - we'll train the right individual. You must be a team player, willing to learn, and want to work in a fast-paced environment as part of a team working towards a common goal.
To apply, please respond to this ad with your resume.
Candidate must be willing/able to pass a background check and drug screen prior to starting work and be able to sit or stand for extended periods of time.
Principals only. Recruiters, please don't contact this job poster.
do NOT contact us with unsolicited services or offers