favorite this post Local MSP needs I.T. Guy/Gal (Raleigh/Durham) hide this posting unhide

compensation: $30-45k depending on experience, availability and skill set.
employment type: full-time

We need a Tier 1-2 Tech. Most of our clients are small businesses in the triangle area.

Responsibilities include:
Work remotely by phone/email or in person with clients to solve tech problems.
Monitor the help desk ticketing system.
Answer the phone when support calls come in and create/close tickets for those calls.
Visit on site to fix, update, add or make changes to client's equipment.
Move equipment or tools which may weigh in excess of 30lbs.
Some work will be done in our office. Some can be done from wherever you like.
Be willing to learn.
Be on punctual, clean, appropriately dressed and ready to get the job done.

Skills Required:
Knowledge of Microsoft Windows OS/Server
Understanding of computer networking, computer hardware and general troubleshooting.
Good communication both verbal and written
Discipline to follow-through with a task or project and document it.

Bonus skills:
Experience with Mac OS, Linux, VoIP, Active Directory, Group Policy, Powershell, Bash Scripting, VLANs, Office 365, Azure, MySQL, PHP, Perl, Terminating ethernet cabling

Must have reliable transportation, clean license.

Please email your resume and an example of a valid subnet mask in the subject line.
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6746470430



best of [?]